Refunds and cancellation
Last updated 28 October 2026
How cancelling and refunds work for Postwala plans, in plain words.
Try it first
Every account starts with a free trial, so you can see your posts before you pay anything.
Cancelling
- Paid plans are monthly. You can cancel at any time, and you won't be charged again.
- After you cancel, your plan keeps working until the end of the month you paid for.
- To cancel, send us a message or email hello@postwala.co from the email address on your account.
Refunds
- First payment: if Postwala isn't right for you, ask within 7 days of your first payment for a plan and we'll refund it in full.
- Charged by mistake: if you were charged twice, or charged after you cancelled, we refund the extra charge in full.
- Other payments, and the unused part of a month, aren't refunded. You can cancel so the next month isn't charged.
How refunds are paid
Refunds go back to the card, wallet or bank account you paid with, in Pakistani rupees. We approve a refund within 3 working days of your request; your bank or wallet usually shows it within 7–14 working days after that.
Contact
Parkar Technologies (Private) Limited
First Floor, Plaza No. 18, Block E, Commercial, Al Kabir Town Phase II, Raiwind Road, Lahore, Pakistan
Phone: +92 308 8839304
Email: hello@postwala.co